I had a slight problem installing the software (due to my misunderstanding). I wrote to tech support - they responded within 15 minutes with clear instruction which solved my problem. Very happy with the product AND the customer support. Excellent!
I had one or two issues downloading, but once I'd received some advice from support I had no issues. Any questions I had where answered promptly. Good all round service.
Simple process of ordering and downloading the software. Everything loaded 1st time and was back up and running in no time. Very pleased with software purchased.