Actually I think I did contact support but that was because I was too impatient with my button clicking. Now have 2010 Pro on my computer, only used Word and Excel so far but it looks good.
Got a bit daunted by the download and install instructions initially but followed them and everything worked out well.
Verry practice to download the Product an Not to wait for the postman
Downloaded quickly, installed with no problem and activated with no problem. I will certainly use your company again.
It took me a few minutes to figure out I wasn't following your instructions, but I kept working with it until I figured out the problem. No problems since.