I had a slight problem installing the software (due to my misunderstanding). I wrote to tech support - they responded within 15 minutes with clear instruction which solved my problem. Very happy with the product AND the customer support. Excellent!
I just received my new laptop and the 2013 software loaded up almost instantly. Thanks so much!
I am SOO glad I found this site. The download was easy and the product is just what I wanted. I was a little weary of the purchase, but everything worked out great!