I want to thank you for your timely response. You got right back to me tonight and I'm blown away, thanks. You guys have been first cabin, from start to finish, and I thank you. I'll never buy any software anywhere else.
Actually I think I did contact support but that was because I was too impatient with my button clicking. Now have 2010 Pro on my computer, only used Word and Excel so far but it looks good.
Got a bit daunted by the download and install instructions initially but followed them and everything worked out well.
Downloaded without any problems. Installed same as boxed software.
Thank you for all your help after I realized I downloaded the MAC version when I needed the PC version.