The initial instructions for installation were insufficient, but after assiduous support, the software was successfully installed.
I received a response within 5 minute when I requested an activation code for Adobe Acrobat XI. I consider that to be excellent!!!
MS Office Pro Plus 2013 works great. The first download did not download the complete file. When I understood and followed the instructions, everything went very well.
I purchased a copy of Nero 8 and everything went smoothly and the activation process worked fine, it is now installed and up and running, very pleased with service and good value